No hidden terms or vague phrasing. The most common questions in one place, with honest answers.
After ordering you receive an invoice. After payment you install the plugin on your WordPress site by uploading the zip file via Plugins > Add new. A handy welcome page guides you through the first steps. The license key is included in the delivery email.
Yes. The plugin ships as a zip file you upload via WordPress > Plugins > Add new. After activation a welcome page appears that guides you through entering your license key, basic settings and your first configurator. The full manual is online on this site.
WordPress 6.0 and higher. PHP 8.0 or higher is required. WooCommerce 8.0 or higher is required because the configurator integrates with the WooCommerce cart and checkout.
In most cases yes. The plugin works independently of your theme by using its own page template for the configurator. Issues sometimes arise with very heavy page builders or themes that override WooCommerce hooks. Send us your theme name and we'll check before you order.
The license is tied to your domain name. The 1-site package allows one production domain. The 3-sites package allows three domains. A test or staging environment on a different domain needs its own key: you get a free test license on request.
About two weeks before expiration you automatically receive a renewal invoice by email. Once paid, the license is extended by twelve months without any action on your site. If you don't renew, the configurator on your shop keeps working so your customers can still order, but you can no longer change it and you no longer receive updates or support. There is no automatic billing.
Yes, for one site. You pay 249 euro once, the license never expires and you receive all future updates. Support is included for the first year.
Yes. Contact us with the old and new domain name and we'll transfer the license. This is free as long as it stays the same shop.
Yes. If the plugin doesn't work as promised in the first two weeks, you get the full purchase price back, no questions asked.
Yes. The plugin is built on top of WooCommerce. The configurator generates a regular WooCommerce order so all your existing payment, shipping and tax setup keeps working.
Yes. You can link a configurator group to a WooCommerce product attribute (color, trim, engine, etc.) and the plugin shows the actual variations of that product as options. Stock and price stay in sync with WooCommerce.
Yes. You switch them on yourself and enter the in3 fee percentage and the SprayPay monthly factor from your agreement. The amounts are calculated live as the customer makes choices. It is an indication below the price, the actual payment runs through your WooCommerce payment methods.
Everything your customers see (buttons, summary, quote) is available in Dutch and English. The admin is in Dutch. Multilingual shops with WPML or Polylang are not supported out of the box; get in touch and we will look at your situation.
Yes, fully responsive. On desktop the summary sits in a sidebar, on mobile it pins to the bottom of the screen as the customer scrolls.
The configurator loads only on the configurator page, not on every page of your site. Assets are loaded on demand. We've tested with LiteSpeed Cache, WP Rocket and FlyingPress with no issues.
Yes. With the quote button switched on, customers download their configuration as a PDF quote with your logo and details, share it via WhatsApp or print it. All quotes are listed in the admin. No personal data is stored.
Yes. You set an hourly rate and enter the time per item. Assembly can be included in the price, optional, or included with the option to switch it off. If your price is below item plus assembly, the customer sees the difference as a discount.
Yes. A package combines items that already exist as options, with a fixed price or a discount in euros or percent. The customer sees what they save and cannot order an item twice.
Yes. When logged in as administrator or shop manager you create a price card as PDF straight from the configurator, in A5 or A4, with the price breakdown and a QR code to the product page. Visitors never see this option.
There is no hard limit. Practically, configurators work best with 3 to 7 steps and groups of 2 to 8 options each. Longer setups still work but become harder for customers to navigate.
Yes. The group library lets you define a group once (for example a set of accessories) and load it into any product with one click.
Yes. Export the steps as JSON and import them on another product. The plugin includes a one-click "regenerate all IDs" function that prevents conflicts when copying between products with conditional logic.
Yes. Conditional logic lets you show or hide an option group based on earlier choices. For example: only show "trailer hitch options" if the customer chose a model that supports it.
Within one business day. Usually within a few hours during the day. We don't use ticketing systems, you simply email and you get a real reply from a real person.
Dutch and English. Support emails can be in either language.
Bug fixes, security patches, WordPress and WooCommerce compatibility updates, and new features. The roadmap page shows what's planned next.
Email us. Many features in the current version came from customer requests. Not everything makes the roadmap, but we'll always give you an honest answer about feasibility.